Information collected

The site may collect information users provide through account registration, checkout, contact requests, COA requests, wholesale inquiries, and order support. This can include name, company, email, phone, billing and shipping details, order history, product interests, and message content.

Technical information such as device, browser, approximate location, referral source, cookies, and site activity may also be processed by WordPress, WooCommerce, analytics, security, or payment-related services where enabled.

How information is used

• To process orders, accounts, payments, shipping review, and customer support.
• To respond to COA, documentation, wholesale, and product inquiries.
• To maintain site security, prevent abuse, troubleshoot errors, and improve catalog usability.
• To meet applicable compliance, tax, accounting, and recordkeeping obligations.

Sharing and processors

Information may be handled by WordPress.com, WooCommerce, payment processors, shipping or fulfillment providers, analytics tools, email/contact tools, and professional advisors where needed to operate the site. Exact provider names and data-transfer terms should be confirmed during final client/legal review.

Choices and retention

Users may request review, correction, or deletion of applicable personal information by contacting support, subject to order, accounting, security, legal, and compliance retention requirements.

Retention periods should be finalized after the client confirms operational, accounting, and legal requirements for the target markets.